Legal notice
Last updated: October 2026
1. Company Information
Caulden is registered in the United Kingdom and operates the website caulden.uk.
For customer service, legal correspondence or general enquiries, please contact us at support@caulden.uk.
2. Website Use
This website may only be used for lawful purposes and in accordance with these terms and applicable law.
You must not attempt to gain unauthorised access to the website, its systems, servers, accounts, databases or any connected infrastructure.
We reserve the right to suspend or terminate access to the website where we reasonably believe that these terms have been violated or that the website, our systems, our customers or our business may be at risk.
3. Intellectual Property
All content available on caulden.uk, including text, graphics, images, logos, product descriptions, layouts, designs and other materials, is owned by or licensed to Caulden unless otherwise stated.
Such content is protected by applicable intellectual property laws in the United Kingdom and by relevant international intellectual property protections.
You may not reproduce, distribute, modify, publish, sell, license or otherwise use our content without prior written permission.
Third-party trademarks, brand names and intellectual property remain the property of their respective owners.
Caulden operates as an independent retailer and does not claim ownership of third-party trademarks unless expressly stated.
4. Product Information & Availability
We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate.
Minor differences in colour, texture, appearance or finish may occur due to lighting, screen settings, manufacturing tolerances, material characteristics or other reasonable factors and do not necessarily constitute a defect.
All products are subject to availability.
We reserve the right to modify, discontinue, replace or withdraw products at any time without prior notice.
5. Pricing
All prices displayed on caulden.uk are stated in pounds sterling (£), unless otherwise indicated.
We reserve the right to modify prices at any time.
If a pricing error affects an order you have placed, we may contact you and give you the option to confirm the order at the correct price or cancel it.
Promotions, discount codes and special offers are not cumulative unless explicitly stated otherwise.
6. Payment Security
Payments may be processed through Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay or other payment methods made available at checkout.
Transactions are protected using SSL/TLS encryption.
Caulden does not store full payment card details.
Our online store operates using Shopify infrastructure, which provides the ecommerce and checkout environment used to process transactions and operate the website.
7. Third-Party Links
Our website may contain links to third-party websites, services or resources for convenience or informational purposes.
The inclusion of such links does not constitute an endorsement of the third party, its products, services or content.
Caulden is not responsible for the availability, accuracy, security, privacy practices, terms or content of third-party websites.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Caulden's total liability arising from a specific transaction will not exceed the amount paid by the customer for that transaction.
To the extent permitted by law, Caulden will not be liable for indirect, incidental, special or consequential losses arising from the use of the website, a product or a transaction.
Nothing in this Legal Notice excludes or limits any rights or remedies that cannot lawfully be excluded under applicable consumer protection law.
9. Disclaimer of Warranties
The website and its content are provided on an "as is" and "as available" basis.
To the extent permitted by applicable law, Caulden does not provide warranties beyond those expressly stated on the website or required by law.
Nothing in this section excludes any implied warranty, statutory guarantee or consumer protection that cannot legally be excluded or restricted.
10. Indemnification
To the extent permitted by applicable law, you agree to hold Caulden harmless from claims, losses, liabilities, costs or expenses arising from your misuse of the website, unlawful activity, or violation of these terms.
This provision does not limit any rights or protections that cannot lawfully be waived.
11. Governing Law & Jurisdiction
This Legal Notice is governed by the laws of the State of Florida, United States of America.
Subject to any mandatory consumer protection rights that may apply, disputes relating to this Legal Notice will be subject to the exclusive jurisdiction of the courts of the State of Florida, United States of America.
Nothing in this section is intended to remove or restrict mandatory statutory consumer rights that cannot lawfully be waived or excluded.
12. Amendments
We reserve the right to amend or update this Legal Notice at any time.
The date of the most recent update will be displayed at the top of this page.
Your continued use of the website after an amended Legal Notice is published constitutes acceptance of the revised terms to the extent permitted by applicable law.
13. Contact Us
For questions regarding this Legal Notice or for formal correspondence, please contact us at support@caulden.uk.
Formal correspondence is normally answered within 5 business days.